The customer can exercise the right of withdrawal, returning the goods received and obtaining a refund of the price paid. The consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the purchased good.

The items must be returned in the same conditions as they were received: with the original packaging and any manuals and / or instruction booklets that are part of the original packaging and packaging.

No return processing costs are required.

All costs of returning the products are charged to the customer who, directly or by other means, will deliver them to the seller's domicile.

To exercise the right of withdrawal, the customer must, within the period indicated above, send a registered letter with receipt to IPAC S.p.A .. with registered office via Quattro Querci, n 36 51030 Serravalle PT Italia or an e-mail to

The company IPAC SpA, owner of the site, will accept the returned goods reserving the right to ascertain that the products have been returned in their original state and with their original packaging; in this case it will forward the amount paid by the consumer for the purchase of the products.

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Free shipping
Free shipping to Italy with at least 49€ of purchase
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Secure Payments
Ipac Shop uses certified payments, with the possibility of paying via paypal and credit cards.
Pay with paypal or credit card

Carefree return
We offer our customers the opportunity to return and receive a refund within 14 days of receipt.
Return and refund